Delivery & Returns

Our delivery agreement:

If you order from our stock* before 15:00 then our incredibly efficient despatch department will be capable of providing next day delivery for your product.

*(Subject to quantity ordered and stock availability)

Our returns policy:

Return of goods :

We operate a “no-quibbles” guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us complete in its original condition with it original packaging and instructions within 14 days from date of invoice.  We will then offer either an exchange or refund.  All items must be returned using Royal Mail recorded, special Delivery or a recognised courier services that requires a signature for the delivery.

If the return is due to an error we have made we will gladly refund the delivery charges. Please see contact details below for advice.

Maximon Solutions Ltd cannot be held responsible for loss or damage of return items.

If the items are either faulty or damaged please return them to our returns team at the address below quoting the invoice document number and they will arrange for a replacements to be sent:

RETURNS

Maximon Solutions Ltd

22 Soho Mills
Wooburn Green
Buckinghamshire
HP10 0PF

Tel: 01628 878 066
Fax: 01628 528 628

This returns policy does not affect your statutory rights.

Right to Cancel

In addition to the above, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. We regret that this cannot apply where sealed audio and video recordings or software products have been unsealed.

 

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01628 878 066
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Don’t just take our word for it, read what our clients have to say!

Thank you

I just wanted to say thank you for such an efficient order / delivery it makes a refreshing change these days. – Lesley

7th October 2021

Garden & Landscaping Company, Worcestershire

Martin, Hotel Maintenance Manager, Buckinghamshire

Thank you and your team for the great service you have provided for us. From first calling you, to our site survey, prompt quotation and quick delivery of the radios it has been very easy to do business and hopefully we will be looking at some of your other services after Christmas. Many thanks again to all at Maximon Solutions

30 November 2018

Sylvain, Property Management, London

We have been working with Maximon Solutions to equipe our front of house and facilities staff with radio equipment for several years now. I have always found Maximon’s personal to be very personable, professional and knowledgeable. They have always strived to tailor solutions to meet our needs and our budget, even allowing us to trial equipment to make sure that is it fitted to our requirements. Their after care service is also excellent. I would most definitely recommend Maximon Solutions’ services.

25 July 2018

Mike, Senior Care Home, Buckinghamshire

We recently used Maximon Solutions for our new office CCTV system. We are delighted both with the product and with the professional fitting which went smoothly and with little disruption to the business. thanks for a great service!

19 November 2018

Keith, Business Manager at NHS Hospital

We had been experiencing issues with our mobile phone signal at a particularly integral location of the hospital and contacted Maximon having received their email for a mobile phone signal booster.. the prompt site survey allowed us to gain delivery and installation in what was a very difficult project. The Maximon team kept us up to date every step of the way and we were exceptionally happy with the end result, and now have clear mobile communications. The service provided was both effective and efficient

5 April 2019

Martin, Leisure Centre, Cornwall

Thank you for supplying six Pronto PMR’s & Shoulder cases
We are so pleased with them that we would like to order another six, again with shoulder cases

(1st April 2019)

Great customer service

I have always found Maximon Solutions to be extremely helpful when ordering our 2 way radios. We have also sent radios back for repair and they offer a free quotation. Excellent customer service and prompt delivery.

Good honest & Professional company

I have been a customer of maximon solutions ltd for a number of years.
The service they provide is highly professional and always willing to come up with solutions to any problems we are having. Delivery of any items ordered is quick and I would always recommend then to any of my associates.

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